1. General remarks
Personal data (e.g. name, email address, phone number) is processed and transmitted by Travel Europe exclusively in legitimate ways – in particular for the fulfilment of contractual duties, based on outweighing justified interests or based on the consent given by the data subject.
The data processing is required according to Art. 6 (1) lit. b) GDPR for the fulfilment of the contract and respectively the execution of pre-contractual measures. Within the scope of our activity, we continuously have to pass on personal data (in particular, name and date of birth if applicable) to third parties (e.g. airlines, incoming travel agencies, hotels, etc.). We do this exclusively to process the booked trip correctly and in the customer’s interest. In this context, it can happen that said data must also be forwarded to companies in third countries, foremost when a service provider is domiciled in a third country (e.g. an airline) or if the booked trip goes to a third country. We expressly point out that there is often not a level of data protection in third countries that is equivalent to that of the European Union and there is therefore the risk that the data will not be protected accordingly. The data is transmitted to third countries usually on the basis of Art. 49 (1) lit. b) and lit. c) GDPR. In the individual case, we cannot inform the customer that and to whom we transmit the data, as this frequently proves to be impossible or would require disproportionate effort.
Insofar as the legitimacy for correct data processing is based on a consent given by the user, it can be revoked at any time (also in part) by sending an email to gdpr
Furthermore, the data subject has a right to receive information about the personal data pertaining to him/her, a right to the transferability of data, to correction or deletion of personal data, to the restriction of or objection to the processing of his/her personal data and to data portability. The user can exercise these rights by email to gdpr
Lastly, the user has a right to lodge complaint with the Austrian Data Protection Authority (Hohenstaufengasse 3, 1010 Vienna, email@example.com, www.dsb.gv.at).
2. House advertising
Travel Europe reserves the right to store the following data on a permanent basis (title, first and last name, postal address, email address and phone number) in accordance with Sec. 107 (3) Telecommunications Law (TKG) and in accordance with Art. 6 (1) lit. f) GDPR, and to use it to transmit offers and information about services and offers of the Travel Europe Group via post or email. The user can object to the processing of his/her data for this purpose when it is gathered and also at any time thereafter by email to gdpr
3. Our advertising appearances
Registration is generally not required for the use of this website.
Through the registration, the user grants its conclusive consent according to Art. 6 (1) lit. a) GDPR that his/her entered personal data (first name, last name, email address) is stored by the operator and used for the provision of additional contents.
When contacting Travel Europe (for example, using the contact form or by email), your data from the enquiry form including the contact details specified by you on the form will be saved by us for the processing of the enquiry and in case there are follow-up questions.
The personal data disclosed by the user will be processed and used by the operator to the extent required for the processing of the enquiry and/or the performance of the requested service.
It is up to you to subscribe to our newsletter. The double-opt-in procedure is used for the registration. After registration, the user will receive a confirmation and authorisation email sent to the email address specified by him/her with the request to click on the link contained in the email. It is ensured thereby that solely the authorised user of the specified email address can subscribe to the newsletter.
The user can unsubscribe the newsletter at any time. At the end of each newsletter there is a link via which the user can unsubscribe. In alternative, the user can also send a corresponding email to gdpr
5. Cookies and tracking services
It is also possible to use the website without cookies. The user can deactivate the storing of cookies in his/her browser, limit it to certain websites or configure his/her browser in such a way that it notifies him/her automatically before a cookie is stored. The user can delete the cookies at any time from the hard drive of his/her end device using the data privacy feature of his/her browser. In that case, the functions and user friendliness of the website may be restricted.
The legal basis for data processing in the context of cookies is the user’s consent given via the cookie banner. Specific cookies used on this websites are listed below:
We maintain an online presence on YouTube to present our company as well as our services. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA. We have embedded YouTube videos on our website. We would like to point out that there is a possibility that your data will be processed outside the European Union, in particular in the USA, if you call up a page on our website that has a YouTube video embedded. This may pose risks to users in that, for example, it may be more difficult to access user data at a later date. You can find YouTube's data protection information here: policies.google.com/privacy
6. Server logfiles
To optimise this website in terms of system performance, user friendliness and provision of useful information about our services, the website provider gathers and stores information automatically in so-called server logfiles, which are transmitted to us automatically by your browser. This includes your internet protocol address (IP address), browser and language settings, operating system, referrer URL, your internet service provider and the date/time.
This data is not combined with sources of personal data. We reserve the right to check these data in retrospect if we take notice of concrete indications of an illegal use.
By visiting this website, the user grants his/her conclusive consent according to Art. 6 (1) lit. a) GDPR to the temporary storage of the end device IP address. This is required in order to make the contents of the website available. The user’s IP address will be deleted at the end of the visit to the website.
We use the aforementioned data exclusively for statistical purposes.
We have implemented organisational and technical protection measures, which we continuously evaluate and adjust if needed, in order to protect the personal data stored and processed by us.
8. Our contact details
The protection of your data is very important to us. You are welcome to contact at any time using the contact details below regarding your questions or revocation:
Travel Europe ReiseveranstaltungsGmbH
Phone: 0043 5242 6900